Click Liverpools "viloent doger"
While violence against Merseyrail staff is not to be condoned, in any circumstances, I’m not sure that Click Liverpool’s violence against the English language isn’t worse!
The article is here, although they may hopefully edit the headline to save their embarrassment.
Merseyrail first for service?
Who the hell did they ask, that’s what I’d like to know. And where did they find the smiley-faced staff members, I wonder?
“Summary: They’ll get you to where you’re going on time as long as you don’t mind the unhelpful staff” (source article)
So, despite what the posters tell us, Merseyrail staff aren’t quite as popukar as Merseyrail would have us believe, are they?
You can read the full Merseyrail review here. In fairness to them, if you read all the reviews of Merseyrail going back a number of years, it’s plain that they’re getting better. Much better.
My point is that they’re not as good as they’d have us believe. If they spent less time trying to convince people how good they are, and more time actually working on the problems they have, they might piss fewer people off.
The new ‘Zero Tolerance’ approach from Miseryrail caught me out this morning – and a few others.
I arrived at Manor Road in plenty of time (unusually for me) to be greeted by a lengthy queue at the ticket counter. A woman was doing God alone knows what, I couldn’t hear, but she was getting money returned onto her debit card, and it took AGES. By the time she finished, the 8:26 to Liverpool had arrived at the platform, and there were still several people waiting to get tickets.
One chap asked if he could buy his ticket in Liverpool, to save him being late, but was told “no”. So that was it – the train left, leaving four or five of us to buy our tickets and wait for the next train.
Merseyrail are currently running a poster promotion that proudly announces to us that we apparently like their staff – although the very same statistics also suggest that a third of us don’t, but never mind.
Well, the guy at Manor Road this morning deserves a special mention. I’ll just call him Mr Blobby, to protect his identity. I missed my train this morning, thanks to your abundance of helpfulness mate. Thanks.
While I admit I was cutting it fine, (more…)
I note from the front of one of the local rags today that Hoylake is likely to get The Open again, in 2014.
I was immediately struck by a couple of thoughts. Firstly, well done Hoylake, it’s a nice place and will no doubt benefit further from an influx of golfing cash. And then it struck me (more…)
