This is NOT the official MerseyRail website!

February 24, 2010

Lies, damned lies and Merseyrail statistics …

Filed under: Merseyrail — Tags: , , , , , , — Chris @ 11:49 pm

OK, so I’ve slightly altered Charles Wentworth Dilke’s  saying, but I would so dearly love to know how Merseyrail (and presumably the other train operators) arrive at their PPM performance figures.

Tonight is the second night this week (and it’s still only Wednesday) that I’ve had my journey home ruined because one of Merseyrails 30 year-old piles of scrap wasn’t able to limp from one station to the next. Stuck at Birkenhead Borth on Monday night waiting for a train because the one I should have been travelling on had ”technical difficulties” and then stranded at James Street this evening because of the same sorry excuse. And it’s not like these are isolated incidents … anyone care to examine the Merseyrail Twitter feed to see just how often their trains are cancelled or severely delayed on the lines I have the blessing to have no need to travel upon?

Perhaps Jane is right – the reason they’ve apparently been spending so much on their stations recently is so we all have somewhere nice(ish) to sit while they try to find a train that still works.

And all this on the day that a Google Alert for “Merseyrail” threw up another of their sanctimonious press-releases about how sodding reliable they are. The internet is littered with these objectionable documents, normally a few every week. Either the figures are questionable, or we should have real worries about the state of the remainder of the countries rail services.

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December 29, 2009

Quote of the week … if not of 2009, perhaps.

Filed under: Merseyrail — Tags: , , , , — Chris @ 10:39 am

“We are well used to dealing with crowds at underground stations.”

This is from a Merseyrail spokesperson, Rudi Boersma, referring to the chaos at James Street yesterday. You can read about the incident here.

May 11, 2009

Platform 2 – James Street Station, Liverpool

Filed under: Merseyrail — Tags: , , , — Chris @ 6:40 pm

James Street, Platform 2?

James Street, Platform 2?

… and before I have Merseyrail’s legal team on the blower, this is obviously a joke. This platform is far too clean to be James Street No.2.

May 10, 2009

Merseyrail profits

Filed under: Merseyrail — Tags: , , , — Chris @ 11:00 pm

Merseyrail have announced record pre-tax profits for last year, of £9m. (source) & (source)

The figure that caught my eye was that they invested a whopping £800,000 of that in improvements over the period. That’s a lot of yellow and black paint!

But then, I thought, I wonder how many passengers use the network, and how much does that turn out to be (roughly speaking) per passenger, over the year?

First of all we need to work out how many trips (approximately) are made over the network on a yearly basis … (source – Merseyside Route Utilisation Strategy, March 2009 – PDF 3MB )

(I’m only including ‘local’ traffic here, the actual passenger figures are higher)

Wirral Line Annual trips to and from central Liverpool (million)
New Brighton – Liverpool
0.8
West Kirby – Liverpool
2.5
Chester – Liverpool
2.8
Ellesmere Port – Liverpool
0.1
Total
6.2 million trips

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April 30, 2009

James St Station

Filed under: Merseyrail — Tags: , , , — Chris @ 10:51 pm

This photo doesn’t really do the scene at James Street this evening justice. The platform was totally chock full of passengers, and that was BEFORE the train arrived.

James Street station crowds

James Street station crowds

Sadly, thanks to taking the photo with a CrapBerry, I missed the best shot as they arriving passengers attempted to squeeze through the waiting throng.

I really should have bought an iPhone!

April 21, 2009

The Wirral rip-off continues

Filed under: Merseyrail — Tags: , , , , , , — Chris @ 8:56 pm

And the chaos at James Street.

I stood yesterday evening for a couple of minutes in the passageway outside the underground lifts at James Street, and the number of confused passengers was shameful. There is NOTHING to tell people what platform to use, unless you happen to be lost at the same time as a tannoy announcement is made.

It is totally ridiculous. I might try and get a video of it later in the week, if they don’t try and throw me out for being a terrorist!

April 14, 2009

Lost in the maze

Filed under: Merseyrail — Tags: , , , , , — Chris @ 11:04 pm

I’m not entirely au fait with the layout of James Street station, I only use it if I’ve been out for an after-work tipple or two, by which time it’s usually pretty quiet. But I think I might get to know it a bit better over the coming weeks.

It’s like a warren in there!

Mind you, the confusion (not just for little old me) was considerably added to by the almost total lack of any information (more…)