This is NOT the official MerseyRail website!

February 24, 2010

Lies, damned lies and Merseyrail statistics …

Filed under: Merseyrail — Tags: , , , , , , — Chris @ 11:49 pm

OK, so I’ve slightly altered Charles Wentworth Dilke’s  saying, but I would so dearly love to know how Merseyrail (and presumably the other train operators) arrive at their PPM performance figures.

Tonight is the second night this week (and it’s still only Wednesday) that I’ve had my journey home ruined because one of Merseyrails 30 year-old piles of scrap wasn’t able to limp from one station to the next. Stuck at Birkenhead Borth on Monday night waiting for a train because the one I should have been travelling on had ”technical difficulties” and then stranded at James Street this evening because of the same sorry excuse. And it’s not like these are isolated incidents … anyone care to examine the Merseyrail Twitter feed to see just how often their trains are cancelled or severely delayed on the lines I have the blessing to have no need to travel upon?

Perhaps Jane is right – the reason they’ve apparently been spending so much on their stations recently is so we all have somewhere nice(ish) to sit while they try to find a train that still works.

And all this on the day that a Google Alert for “Merseyrail” threw up another of their sanctimonious press-releases about how sodding reliable they are. The internet is littered with these objectionable documents, normally a few every week. Either the figures are questionable, or we should have real worries about the state of the remainder of the countries rail services.

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February 10, 2010

And again

Filed under: Merseyrail — Tags: , , , , — Chris @ 1:06 pm

That’s two journeys in a row that have been cocked up – I’m sitting at Manor Road waiting for the next train, thanks to Merseyrail being unable to run the 11:56 because of “operating difficulties”. What are those then, finding a train that works, perhaps?

February 9, 2010

Wirral line tonight …

Filed under: Merseyrail — Tags: , , , — Chris @ 8:11 pm

Yet again, the point of using the Merseyrail ‘Twitter’ feed to keep people updated of problems on the trains proves pointless.

There were issues with the signals at Hamilton Square this evening, apparently, and this caused problems for all Wirral line trains. I was lucky, I got home only a few minutes late, but my other-half got stuck in the resulting chaos, poor lass.

There was an announcement on Twitter at about 16:40 ish that a West Kirby train was cancelled, but nothing more ’til the announcement that services were running normally again, at 18:53. It would not be apparent to a traveller that there was a problem likely to affect all services (although those familiar with the service might have put two and two together), so why not make a clear announcement?

And, while  I’m on the subject of tonights delays, why tell all West Kirby-bound passengers to ’board the next New Brighton train’, and then tip them off at an overcrowded Birkenhead North? Where you stand waiting for your train, which is invariably going to be horribly crowded when its three carraiges do turn up, surely isn’t an issue. Why crowd everyone onto the outdoor platform at Birkenhead?

I don’t know, the logic of the system defeats me sometimes.