“Summary: They’ll get you to where you’re going on time as long as you don’t mind the unhelpful staff” (source article)
So, despite what the posters tell us, Merseyrail staff aren’t quite as popukar as Merseyrail would have us believe, are they?
You can read the full Merseyrail review here. In fairness to them, if you read all the reviews of Merseyrail going back a number of years, it’s plain that they’re getting better. Much better.
My point is that they’re not as good as they’d have us believe. If they spent less time trying to convince people how good they are, and more time actually working on the problems they have, they might piss fewer people off.
