This is NOT the official MerseyRail website!

September 29, 2009

The wrong kind of weather?

Filed under: Merseyrail — Tags: , , , — Chris @ 9:10 am

As I was coming through Moorfields station this morning on my way to work, I heard the most unbelievable announcement. Before I recount it, bear in mind that it is a grey overcast morning, with a light breeze. Nothing remotely unusual or inclement.

The announcement was apologising for the late departure of the next train to Hunts Cross because of, and I quote …

“adverse weather”

WTF ??? The wrong kind of heavy grey clouds, one can only presume. It’s like 1991, revisited.

They do make me chuckle sometimes.

September 4, 2009

Merseyrail ticket refunds

Filed under: Merseyrail — Tags: , , — Chris @ 11:12 pm

I see on the new-look Merseyrail website that they’ve changed their policy on ticket refunds …

If you hold a daily ticket and you are delayed for more than half an hour we will refund the price of the ticket. If you hold a weekly or monthly Railpass ticket you will be entitled to a percentage of the cost. To make any claims on daily tickets, send in the details of the journey you could not make along with the original ticket to Customer Relations, Rail House, Lord Nelson Street, Liverpool, L1 1JF.

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